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JenReed
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Message 1 of 2
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Hp all in one Bios upgrade now doesn't see Cd drive

HP Recommended
20-c020
Microsoft Windows 10 (64-bit)

Hi today Hp had me upgrade my bios on my system and now the computer does not see the CD/ Dvd driver . I did a system recovery after and still I put a disc in and I don't see it come up . I even checked the Device manager and it doesn't show . Any suggestions on what is next ?

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Prométhée
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Message 2 of 2
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HP Recommended

hi

is it this model ?

 20-c020 (ENERGY STAR) PC Product Specifications

Product Number V8P23AA

 CD/DVD Drive Is Not Detected (Windows 10, 😎

try the different solutions!
and give me the result

 



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