Hp all in one

[N1ck101]

Hi in my pc recovery partition exists,but hp recovery manager is missing!Could anyone help me?

[WAWood]

@N1ck101

Hello;

Allow me to welcome you to the HP forums!

I see you're running Win10. Did the PC come preinstalled with Win10? Or, did you upgrade it from a prior OS to Win10?

This is important as the recovery/reset method is different for the two situations.

We can proceed when you provide the answers.

[N1ck101]

Pc came with windows 10 home 64bit.There two hard drives one ssd with windows 10 home installed and an hdd 1 tb in which has two partitions data and recovery,the data is for me ti=o put my personal files.Also is there a link to download the hp recovery manager?I have the recovery image.

[WAWood]

@N1ck101

Here is the link:  http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45415.exe

Good Luck

[N1ck101]

That is for windows 7,i have windows 10 home 64bit,i tried that it did'nt work.

[WAWood]

@N1ck101

Sorry, that is the only link I have.

So, what is it you are trying to do?

There may be alternatives.

We can proceed when you provide the information.

Thanks

[N1ck101]

i want to recover my hp all in one to its factory default settings like windows apps dirvers,like a factory reset but hp recovery manager missing.

[WAWood]

@N1ck101

HO provides a built-in Recovery function that is activated either by running HP Recovery Manager, or by rebooting and pressing F11 to launch the same thing.  IF F11 does not work, either, that implies a problem with the HP Recovery information, and unfortunately, you can not do anything simple to fix that.

Your recourse now is to order HP Recovery Media from this link:  http://support.hp.com/us-en/document/bph07143

That will do a full factory reset of your PC.

Good Luck