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Johnboy09
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Hp pavilion desktop recovery help error logo

HP Recommended
Example: Pavilion 27-r014
Microsoft Windows 10 (32-bit)

13C3EAEE-E35C-4B6E-BBF7-877624F2B646.jpeg

 can anyone help me understand this error message I’m trying to restore my Hp pavilion desktop to working order with a usb and I get this please help 

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WAWood
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@Johnboy09 

Please provide the text as the image is not displaying.



I am a volunteer and I do not work for, nor represent, HP
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Johnboy09
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File \boot\bcd

the boot configuration data file does not contain valid information for an operating system 

Error code 0xc0000098

You need to use recovery tools if you don’t have any installation media  like a disk or usb device contact your pc administrator or pc device manufacturer 

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WAWood
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@Johnboy09 

OK, thanks for the details.

 

Windows PCs use two different sets of files to get you to a working desktop.

In terms of the first, Windows boot files, you need to follow the instructions below to create boot media from Macrium Reflect (MR) that can be used to rewrite/repair the boot media on your PC:
1) Download and install Macrium Reflect (MR) from this link on a working PC: http://www.macrium.com/reflectfree.aspx
2) Use the option to create a boot USB stick or CD

That will create MR bootable media. Then, you can boot your PC into WinPE using that media.

Have patience, as that can take a while to start and bring up the screen.

Once the screen is there, select the option to Fix Windows boot problems. It will then search for the OSs installed and list them, Select the one you want to repair and click Next.

It will now do the repairs, listing the things it has done.

When finished, select the option to Restart the PC.

If this worked, the boot repair succeeded and you will have your PC back.

But if it did not, the Windows system files are most likely corrupted and you would have to reinstall Windows from scratch to fix that.



I am a volunteer and I do not work for, nor represent, HP
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stevecomputer
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If your disk and operating system is original there should be a recovery system onboard. Check the model's support page for the instruction on how to recover it. You shouldn't need a usb.

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