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‎04-14-2021 09:34 PM

HP Recommended

I have an older hp Pavillion,  and I just restarted it only to find this screen. It will not go away. I've tried hitting F10 repeatedly,  tried esc out of it, ran the fast test, etc.

How do I get rid of this?

2 people had the same question
1 REPLY 1

‎04-16-2021 12:27 PM

HP Recommended

If the ESC key on your keyboard is not sending anything, try a different keyboard.


However, you might have some underlying problem that caused the computer to load the Diagnostics, instead of booting into Windows. 

 

Need more information from you.

 

 

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