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Dreamerrachel1
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I believe I deleted all of my files and every time I turn my computer on it says an operating system

HP Recommended
Example: Pavilion 65XXhp all in one

I need help with my HP All-in-One I believe I erase some I erased my operating system but everytime I turn it on it says an operating system wasn't found

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Dreamerrachel1
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Every time I turn my computer on the message appears an operating system wasn't found try disconnecting any drives that don't contain an operating system I cannot go into the f8 reboot reboot and also it says I've passed all the tests but it still will not start

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Lil_Boy_Blue
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Hi

You don't mention which OS it is/was, and with ......

Matching products for United Kingdom (93)

it is difficult to give targeted help, so......

 


Make, Model and OS please.
SKU: if possible
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 


PLEASE POST ANY RESULTS.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?

HP PC Hardware Diagnostics is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:-
https://www8.hp.com/us/en/campaigns/hpsupportassistant/pc-diags.html

 

 

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