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EpCeresini1968
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I bought a used HP ENVY 23se touchsmart all in one.the original owner is deceased and I never RECIEV

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HP ENVY 23SE TOUCHSMART ALL IN ONE
Microsoft Windows 8.1 (64-bit)

I bought a used HP ENVY 23SE TOUCHSMART ALL IN ONE.NEVER GOT STARTUP PASSWORD.ORIGINAL OWNER IS DECEASED.NEED TO DO A COMPLETE RESTORE ..HELP

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Prométhée
Level 16
Level 16
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HP Recommended

Hello
try reinstallation from f11

Performing an HP System Recovery (Windows 😎
if that doesn't work check if you can use this:

https://support.hp.com/us-en/document/c06162205

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

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1 REPLY 1
Prométhée
Level 16
Level 16
6,173 6,101 677 2,483
Message 2 of 2
Flag Post
HP Recommended

Hello
try reinstallation from f11

Performing an HP System Recovery (Windows 😎
if that doesn't work check if you can use this:

https://support.hp.com/us-en/document/c06162205

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button



Desktop-Knowledge-Base

View solution in original post

Was this reply helpful? Yes No
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