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HP Recommended
HP All-in-One 24-dp0140z
Microsoft Windows 10 (64-bit)

I bought my wife the 

HP All-in-One 24 it did not come with a windows disk I tried using mine it gets to the time zone page and then to the express settings page then starts looping will not move forward at all I tried booting from CD ROM under the boot menu still will not boot up from disk and just loops. Ran the system diagnostics tool every thing passes except there is no operating system on the computer now. How do I fix it?

1 REPLY 1
HP Recommended

Hello
What exactly are you trying to do ..?
If you have bought the computer, indicated in this link, we see that it must already have Windows 10 ..
So normally you don't need to install it, it is preinstalled.
When you start the computer for the first time, the installation process should begin!
If this was not the case, the computer has a problem, contact the after-sales service to have it repaired!

HP All-in-One 24-dp0140z

Operating system
Windows 10 Home 64
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Desktop-Knowledge-Base
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