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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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HP Recommended
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Have you installed iTunes? That app loads Bonjour service which handle network communications. It will load the USB driver that is needed.
iTunes can be obtained from the Microsoft store.
When you connect the iPhone there should hear a beep from the laptop and the iPhone should ask if the connector is authorized.
Try to use the iTunes app to "eject" the iPhone before pulling the plug out. Sometimes another port must be used if the iPhone is unplugged during a data transfer.
The iPhone needs to be unlocked (logged in) and it will vibrate when the connection is made.
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