• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 251-a20 Desktop
Microsoft Windows 10 (64-bit)

I disabled all my USB ports in the bis can't use my key bord how can I reset it?

1 REPLY 1
HP Recommended

Reset the CMOS.  Can be done two ways

BeemerBiker_0-1665410053126.png

 

Unplug from wall

press the power on button 3-4 times to discharger residual electricity

touch finger to metal case then ...

 

1 - Move the two blue jumpers to the left side for 30 second and then return to the right side jumpers

-or-

2 - remove battery as shown in the video be sure NOT to break off the clips holding the battery

https://www.youtube.com/watch?v=8vXkQQGh_DY

 


I am a retired Principal Analyst, and a community volunteer.
If you find this post useful click the YES button
If I helped solve your problem please mark this as a solution.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.