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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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- I have HP pavilion ryzen 5 hexa core. it got off saying prep...

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03-20-2024 09:52 AM
This message means that Windows has become corrupted -- so much so, that it can no longer boot. MS puts up this message to tell you that Windows will repair itself -- but in my experience of having seen this dozens of times over the years, it has NEVER been able to make those repairs. So it keeps rebooting and redisplaying this again and again -- until you get disgusted and turn off the PC!
This problem is nearly impossible to fix -- from the standpoint of making repairs and leaving your stuff intact.
It requires reinstalling the OS from scratch, so here's a video from HP Support on using the Cloud Recovery tool on HP laptops running Windows 11:
https://www.youtube.com/watch?v=xmtXOU40vxk
I am a volunteer and I do not work for, nor represent, HP