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Locked

‎05-09-2020 07:52 AM - edited ‎05-09-2020 07:56 AM

HP Recommended
Product: HP/21.5 intel pentimento G325
Operating System: Other

HP/21.5 intel premium G325

1 REPLY 1

‎05-09-2020 12:17 PM

HP Recommended

@Cindy631,

Direct assistance with password help is forbidden by policy.

If you are the owner of said machine, when you setup the unit, you were asked to create a means of self-help. I suggest you refer back to that.  You might have given MS an email account or phone number to contact you. Such assistance is built-in.

I will now re-lock this posting/reply.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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