I'm Unable to Access the Wi-Fi and My laptop does not showing Wi-Fi option

[Mani03]

I am not able to use Bluetooth and Wi-Fi on my laptop. Any troubleshooter does not working and I have tried to update the window so It also error code 0x8007042c.

My laptop doesn't showing the Wi-Fi option and as I click on Network & Internet Settings it open and automatically closes so I'm also unable to start Troubleshooter.

Some drivers automatically disabled and I don't how to re-enable them.

Since I am not able to use internet in my laptop so changed the driver Realtek to Microsoft so now I can use internet but can't see Wi-Fi option in settings.

[Irfan_06]

Hi @Mani03,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop that does not have wifi option available.

Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support