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‎09-14-2019 12:56 AM

HP Recommended
Product: HP Laptop 15g-br0xx
Operating System: Microsoft Windows 10 (64-bit)

HP Support and Assistant is not working so, i am unable to update my device like BOIS, and other severals updates

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-14-2019 03:07 AM

HP Recommended

Hi

Results for "HP Laptop 15g-br0xx " (7)


Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

View solution in original post

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6 REPLIES 6

‎09-14-2019 03:07 AM

HP Recommended

Hi

Results for "HP Laptop 15g-br0xx " (7)


Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

Was this reply helpful? Yes No

‎09-14-2019 07:22 AM

HP Recommended

What can I do with System SKU sir?

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‎09-14-2019 10:12 AM

HP Recommended

Hi

Well post it here and https://support.hp.com/us-en

 

Then maybe we can help out if you post the SKU:

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‎09-15-2019 02:08 PM

HP Recommended

SKU: 2JR17PA#ACJ

OS:Windows 10 Home 

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‎09-15-2019 11:25 PM

HP Recommended

Update the HP Support Assistant first,

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

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‎09-16-2019 01:54 AM

HP Recommended

Hi

To complement the previous answer...

https://support.hp.com/us-en/product/hp-15g-br000-laptop-pc/15551414/model/17461969/manuals?sku=2JR1...

https://support.hp.com/us-en/drivers/selfservice/hp-15g-br000-laptop-pc/15551414/model/17461969

 

And you were wanting this, along with several other updates?

 

HP Notebook System BIOS Update (Intel Processors)

F.52 Rev.A29.5 MBMar 22, 2019Download

 

There seems to be 99 updates there, not all are appropriate obviously.

If in doubt please ask.

 

 

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