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HP Recommended
HP 110 series
Microsoft Windows 7 (64-bit)

I tried SP64533 but I get "Doesn't meet requirements"  message

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I'm surprised the USB 3 driver I posted didn't work.

 

Try the AMD chipset driver directly from AMD.

 

Scroll down the page, and select the W10/W7 64 bit driver file, install and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

View solution in original post

8 REPLIES 8
HP Recommended

Welcome to the HP Support Community @slodon

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64532.exe

 

Install and reboot.

 

REO

HP Recommended

Hi, @slodon

 

sp64532 will only install the smbus controller device.

 

You need this driver for the USB 3 ports to work.   Install and restart the PC.

 

This package provides the AMD USB 3.0 Driver for supported computer models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72680.exe

HP Recommended

Sorry I meant to say sp64532.

Tried that got msg say something about "minimum requirements not being met to install".

I also tried sp72680 suggested by another person but I get an "Access Denied" msg even when run as Administrater.

Any other suggestions?

Thanks for your help.

Don Allen

HP Recommended

I'm surprised the USB 3 driver I posted didn't work.

 

Try the AMD chipset driver directly from AMD.

 

Scroll down the page, and select the W10/W7 64 bit driver file, install and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

HP Recommended

Thanks for the reply.

I tried sp73680 and got Access Denied msg when I tried to run it as Administrator and normally.

Any other suggestions?

Here is some more info for you.

I'm installing win 7 home premium on a machine that had win 8.1 on it.

Now I haven't gotten ALL of the updates installed after running installation of Service Pack 1.

Could that be a problem with both sp64532 and sp 73680?

 

Thanks again

Don Allen

HP Recommended

You're very welcome, Don.

 

Try the chipset driver I just posted from AMD.

 

As long as you have SP1 installed, the drivers should work.

HP Recommended

OK!!

That AMD chipset driver worked.

I downloaded the Cjpset driver that was listed in the drivers on the HP support page but they were dated some time in 2014.

That was the newest that HP had listed for the 110-210 PC.

 

Thank you ver much.

Don Allen

HP Recommended

Anytime, Don.

 

Glad to have been of assistance.

 

The reason the HP chipset driver didn't work is because it only contains the smbus controller driver, not the USB 3 drivers.

 

What surprised me was that the HP USB 3 driver didn't work.

 

Paul

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