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HP Recommended
Pavilion power desktop 580- 188no
Microsoft Windows 10 (64-bit)

I updated Bios etc in the hp support assistant. Then after 10 minutes updating i was going to log in and I could log in on the pc but everythin on the pc is gone and i cant login to my profile. But i have all my passwords and i can login but it just says that i got a guest user because they couldnt login

5 REPLIES 5
HP Recommended

Hello
it looks like your profile is damaged
Therefore windows, can only open a provisional account!
You must create a new profile, once this is done you may be able to recover some data from the old one.

https://support.microsoft.com/en-us/help/14039/windows-fix-corrupted-user-profile

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

i tried it but didnt work, i can only find some things and when i am in the microsoft profile all the gb is there. But i cant get it on my pc!? Need help

HP Recommended

And also, have i lost everything that i dont see?

HP Recommended

Every time i start my pc it clears windows and make a guest user or something, but it says my gmail:/ id ont understand

HP Recommended

sorry i don't understand everything?
"when i am in the microsoft profile all the gb is there" ??
have you created a new account as indicated?

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Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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