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‎08-15-2020 08:08 AM

HP Recommended
Product: HP All in on e 19-3013w

Received warning message of imminent hard drive failure. Failure ID GGBRXF-7MHA71-PXP97F-60FU03. Can this be fixed?

1 REPLY 1

‎08-15-2020 08:54 AM

HP Recommended

Hi:

 

If you can still get into Windows back up any files you need to save onto a portable hard drive as soon as possible.

 

Run the checkdisk utility and see if it can repair the drive.

 

https://appuals.com/how-to-run-chkdsk-on-windows-10/

 

If you can't get into Windows, or Checkdisk doesn't make the error code go away, you will need to replace the drive and reinstall the operating system.

 

I don't see a service manual listed on your PC's support page.

 

 

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