-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Instalation Windows 10

Create an account on the HP Community to personalize your profile and ask a question
08-21-2024 08:10 AM
Good morniing Friends, when installing Windows 10 in My Pavilion By USB does note show thw disk where i want ti install, what should I do?
The hard disk si as follows:
Solved! Go to Solution.
Accepted Solutions
08-21-2024 08:20 AM
Good morning:
You have to load the Intel storage controller drivers at the screen where Windows can't find any drives.
I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.
The attached file is good for both W10 & W11.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W10/W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next and Windows should find the drive and install.
Just a note, HP does not support your PC with any W10 drivers, so you may want to reconsider removing Windows 11.
08-21-2024 08:20 AM
Good morning:
You have to load the Intel storage controller drivers at the screen where Windows can't find any drives.
I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.
The attached file is good for both W10 & W11.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W10/W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next and Windows should find the drive and install.
Just a note, HP does not support your PC with any W10 drivers, so you may want to reconsider removing Windows 11.