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HP Recommended
Pavilion 24-CA1
Microsoft Windows 10 (64-bit)

Good morniing Friends, when installing Windows 10 in My Pavilion By USB does note show thw disk where i want ti install, what should I do?

 

IMG-20240821-WA0007.jpg

 The hard disk si as follows:

IMG-20240821-WA0006.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Good morning:

 

You have to load the Intel storage controller drivers at the screen where Windows can't find any drives.

 

I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and Windows should find the drive and install.

 

Just a note, HP does not support your PC with any W10 drivers, so you may want to reconsider removing Windows 11.

View solution in original post

3 REPLIES 3
HP Recommended

Good morning:

 

You have to load the Intel storage controller drivers at the screen where Windows can't find any drives.

 

I have zipped up and attached the Intel storage controller drivers that Windows needs to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the W10/W11 installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next and Windows should find the drive and install.

 

Just a note, HP does not support your PC with any W10 drivers, so you may want to reconsider removing Windows 11.

HP Recommended

@paul_Tikkanen Thanks so much for allá, I was able to installbthw Windows withiut any complicación, really very valuable information.

HP Recommended

You're very welcome.

 

Did you find all of the drivers you need?

 

If not let me know, and perhaps I can help you do that.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.