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Is my printer, HP ENVY 4500 compatible with Frontier Communications?

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My printer, HP ENVY 4500, [private information removed],  has saying "off-line" since we contracted with Frontier/Dish.  I called Frontier to see if this is something with them.  They told me that some printers are not compatible with their system and that I should contact you to find out.

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Welcome to the HP support community.


Are you using a WiFi router or a hotspot device to connect printer and computer?

I am an HP Employee

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