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Grandeapear
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Message 1 of 2
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Ive been stuck on a page where it says to do a test on the hard disk and i have but it hasnt fixed?

HP Recommended
Microsoft Windows 10 (32-bit)

ive already ran an hard disk test but im still on that screen, it passed the test.

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itsmyname
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Message 2 of 2
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HP Recommended

If you press the "ESC" key on your keyboard, does it close the window?

 

If it does, does Windows then restart properly, or do you soon return to the same "you disk-drive has problems" screen?

 

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