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HP Recommended

Hi I’m hoping someone can help. My car sat on my laptop not one of the keys is continuously going and my cursor has disappeared. I’ve checked the key and there isn’t any dirt in it. I’ve tried to reboot but still same problem. Any ideas? 

1 REPLY 1
HP Recommended

You did not mention you laptop model

 

Video on how to replace a key on a laptop

https://www.replacementlaptopkeys.com/hp-pavilion-15-db-keyboard-key-replacement/

 

video on removing laptop keyboard if need to replace entire keyboard

https://www.youtube.com/watch?v=njVey0vOm1k

 

let hp do it:

 

1) Click on this link -
https://support.hp.com/us-en/contact-hp
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web form and proceed further.


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