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bg1951
New member
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Message 1 of 2
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Flag Post

LOST AUDIO AND VIDEO

HP Recommended
HP 520-1020
Microsoft Windows 7 (64-bit)

After backing up to a flash drive I lost my audio and video. Diagnostics shows it to be disabled, but it is not. When I try to open Beats Audio, it says the startup file can not be found. Yes, I have uninstalled and reinstalled the IDT Audio CODEC several times and it doesn't help. I appreciate any help offered. Thank you.

1 REPLY 1
Prométhée
Level 16
Level 16
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Message 2 of 2
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HP Recommended

Hi

first, try Hp support

HP Support Assistant | HP® Official Site

 



Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem





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