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Locked

‎01-08-2022 12:31 PM

HP Recommended
Product: Hp 15-1271wm

I had tried to reset my laptop. And it is now stuck on the Administrator sign in page and asked to have a removable disk with Atleast 4mb and when I retry it it says access denied. I don’t know what to do. 

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1 REPLY 1

‎01-08-2022 04:29 PM

HP Recommended

@_Savannahcloud 

We can't provide any detail info without at least the specific model number of the PC. 



I am a volunteer and I do not work for, nor represent, HP
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