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herdrigue
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Laptop not working after BIOS update from HP assistant - black

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HP Pavilion 11-n001tu
Microsoft Windows 8.1 (64-bit)

For my HP laptop HP Pavilion 11-n001TU I upadated the BIOS from HP assistant. After the BIOS update my laptop is no longer working, the screen is black whenever I turn the laptop on. I have plugged it to AC and tried pressing Windows key + B or Windows key + V , powering on the laptop while still pressing the Keys but nothing happens. 

Can you advise me on what is should do to recover the BIOS?

It is  an HP Pavilion 11-n001TU with Windows 8.1.

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Hi @herdrigue

 

Welcome to the HP Support Community. I'd be happy to assist you with the BIOS update issue. 

 

Please try these steps to recover the BIOS - Recovering the BIOS

 

If the issue still persists, try these steps - Computer does not start 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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