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Hovdes
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Long DST Failed on a HP Pavilion All-in-One that I bought at Costco two years ago

HP Recommended
Pavilion All-in-One
Microsoft Windows Server 2016

Long DST Failed on a HP Pavilion All-in-One that I bought at Costco two years ago.  Is it worth replacing the hard drive?  I assume the warranty is over.

 

here is the message I get...

 

Testing Drive: 1

Smart Check: Passed

Long DST: Failed

Failure ID: ogbtko-98sa451gxps3g-61f703

Product ID: 3la49aa#aba

 

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Paul_Tikkanen
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Hi:

 

That is still a relatively new model.

 

You can replace the hard drive for ~$50, and that is a whole lot less than buying a new PC.

 

Below is the link to the service guide where you can find the drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c05158546

 

After you replace the drive, you can reinstall W10 for free by creating bootable installation media using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

When W10 has completed installing, you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-24-b300-all-in-one-desktop-series/19404...

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