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darcher65
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Message 1 of 2
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Lost Documents

HP Recommended
Microsoft Windows 10 (64-bit)

I updated my bios this morning and after the reboot I lost all my office files. Is there a way I can recover them. Lots of work stuff. All the files were on an external hard drive.

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Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@darcher65 

 

==============================================================

Welcome to the HP Community.

Reminder to those reading:

Do NOT respond to individuals who post phone numbers or email addresses.

These might be scammers trying to steal your information / money.

HP does not post phone numbers or email in Community messages.

==============================================================

 

If just the map connection to the external hard drive failed, it is just a matter of reconnecting.

 

If the external drive was "mapped" to your computer,

Try disconnecting and then remapping the drive.

Map_Network_Drive_3Map_Network_Drive_3

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

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