MB DoradoOC Intel CFL Z490 WIN - L96320-601 not available

[Damirely]

Hi all,

I had to send my HP PC Omen 30L Desktop GT13-0037nc to authorized service in Slovakia.

They offered to replace the mother board MB DoradoOC Intel CFL Z490 WIN - L96320-601, but the producer ( HP ) cannot confirm the delivery date.

The PC is 2,5 years old, only a few months after the guarantee is over. But the official service cannot fix it due to missing parts.

They want to send me my PC back without fixing.it

How is this possible? . Should HP not offer replacement parts for at least ten years?

[Elohi_NR]

Hi @Damirely,

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