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ronaldo2009
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MEU COMPUTADOR NÃO ABRE

HP Recommended
pavilion ts 23
Microsoft Windows 8.1 (64-bit)

alguém pode me ajudar com meu PC que não abre mais.

Há falha no DST

ID da falha: M08622-OOOA5R-FEGJXF-6

ID do produto: WZ338AA#AC4

 

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MatheusH
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Message 2 of 4
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Hey @ronaldo2009 !

Hope your doing fine! 🙂

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.





Thank you for your understanding.

Regards.

I work on behalf of HP.
HP Support Community Moderator
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ronaldo2009
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Message 3 of 4
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can someone help me with my PC that does not open anymore.

Dst fails

Fault ID: M08622-OOOA5R-FEGJXF-6

Product ID: WZ338AA#AC4

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TEJ1602
HP Support Agent
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Message 4 of 4
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@ronaldo2009, Welcome to HP Support Community!

 

The failure ID you provided is incomplete, could you provide us with the full information. This will help us isolate if it is a battery or Hard Drive failure.

 

Keep me posted.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

TEJ1602
I am an HP Employee

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