-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- MY DVD RW Drive (E) no working cd-rom drive not avilable COD...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1 REPLY 1
04-22-2022 05:33 AM
Full Error Message
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Recommended Resolution
Reinstall the device driver manually
From Start, search for device manager and select Device Manager from the results.
Right-click the device in the list.
Select Uninstall from the menu that appears.
After the device is uninstalled, choose Action on the menu bar.
Select Scan for hardware changes to reinstall the driver.
Note You may be prompted to provide the path of the driver. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s website.
--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users

Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.