-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Re: back up takes too long
Create an account on the HP Community to personalize your profile and ask a question
08-21-2019 07:12 AM
Hi @Chris1061,
1. where are you backing up to?
2. which backup method are you using?
Another issue; since your problem started after Cold-Boot, you might need to run System Check Disk to repair your Hard Disk Drives involved.
08-21-2019 08:29 AM
Hi @Chris1061
Thank you for coming back,
1. Can you try running System Check Disk with repair switch for all Hard Disk Drives involved.
... You can click start and type "CMD", this will call up "COMMAND". right click and run as "ADMINISTRATOR". in Command eleveted window, type "Chkdsk /r X:" where X is your drive letter.
2. What Backup System are you using? is it a windows backup tool or a 3rd part software?
08-21-2019 02:29 PM
I have Windows 7. When I try to defrag I get a message that task scheduler service is not running. I go to task scheduler and it appears it is defragging weekly.
I have tried check disk scan but it hasn't helped.
08-22-2019 09:59 AM
1. I ran the System Check Disk and it may have done the trick. I ran backup again which shut down (froze - I got the amber on/off button light and had to hold down to shut down) the computer after 1 1/2 hours but when I checked it, it successfully back up. I'll let it auto backup on Monday as scheduled and see how long it takes, and hopefully it won't freeze.
2. I use Windows to backup.
Thanks.
- « Previous
-
- 1
- 2
- Next »
Didn't find what you were looking for? Ask the community