Microsoft told me to contact my oem for missing or invalit product key

[Bwegula]

im in the windows insider program version of windows 10 and i need a product key that is valid

[VikramTheGreat]

Hi @Bwegula,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for explaining your situation clearly. Here’s what you need to know:

Why Microsoft Redirected You

If you’re in the Windows Insider Program, your system runs preview builds. These builds often require activation with a valid product key or digital license. Microsoft typically uses your existing Windows license for activation, but if it fails, they suggest contacting your OEM (HP) because:

• HP provided the original license when you purchased the PC.
• OEM keys are embedded in the BIOS/UEFI firmware for Windows 10/11 Home or Pro.

Steps to Retrieve Your HP OEM Product Key

1. Check Activation Status
   • Go to Settings > Update & Security > Activation.
   • If it says Windows is not activated, proceed below.
      
2. Retrieve Embedded Key
   • Press Windows + X, select Command Prompt (Admin).
   • Type: wmic path softwarelicensingservice get OA3xOriginalProductKey
   • This will display the OEM key stored in your HP system firmware.
      
3. Activate Windows
   • Go to Settings > Activation > Change product key.
   • Enter the key you retrieved.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat