• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-11-2020 01:13 AM

HP Recommended
Product: HP ENVY Oplaadbare Muis 500
Operating System: Microsoft Windows 10 (64-bit)

When "turn" the wheel of the mouse it jumps immeditaley in "scroll" mode (circle with up and down arrow); this is very inconvenient and frustrating . I do not need that function at all....I just need to go up or down 3 lines.... Please help (how to configure) !!

2 REPLIES 2

‎04-11-2020 03:52 PM

HP Recommended

@Jan4007 

You can generally change this in Settings --> Devices --> Mouse.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎04-13-2020 07:47 AM

HP Recommended

Thanks so much for your reply! I know about how to configure the mouse, however it is not possible , I think, to disable the function when you PRESS on the mouse wheel, because that's the problem when I just turn the wheel to advance a few lines and when I press a little too hard the function is enabled (round with arrow up, arrow down; I don't know how to call that function).  I would prefer to cancel that funtion all together (circle with arrow up, arrow down) because I do not need that funtion. I hope you have a suggestion! Thanks/ Jan

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.