My HP Omen 16-wf0775ng does not power ON

[panathanforth]

My HP Omen 16-wf0775ng does not power ON. There is light in the charging LED (white/orange) but nothing happens when I try to power the laptop ON. The LED on the power button never powers on. I have tried:

Win+B+power combo

Win+V+power combo

Charging-discharding the battery full/empty

Any suggestion?

Thank you in advance

Takis

[Irwin6]

Hi @panathanforth,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop that is not powering on.

Follow the below steps to fix the issue.

-Perform a drain on your PC.

 1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and check if it boots into Windows now.

-Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

-Please install all the pending updates for the Windows operating system following the below steps.

go to Start > Settings > Update & Security > Windows Update and select Check for updates. If the upgrade is available for your device and you want to proceed, download and install it.

-Try connecting an alternate charger which is compatible to confirm if there is an issue with the charger or try the same charger on another laptop that uses the same type of charging port.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[panathanforth]

Hi, thanks for the reply, unfortunately my laptop does not turn ON after doing the 1-5  steps. power LED is always OFF.

[Irwin6]

Hi @panathanforth,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a great day ahead!

Irwin6

HP Support