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HP Recommended
HP A10 Desktop
Microsoft Windows 10 (32-bit)

I recently moved houses brought my desktop but it wont turn on a Check HDMI-IN port pops up.. i tried the no source 15 second hold the power button ans its still showing that message.

1 REPLY 1
HP Recommended

@Brendag08
Thank you for posting on the HP Support Community. 

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Have you connected the HDMI cable to your computer?
  • Are you connecting your PC to an external monitor?
  • Are you able to login to your computer?   
  • Have you tried with a different HDMI cable?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.