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My Hard drive reading error

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HP all-in-one -C013w (Energy Star)
Microsoft Windows 10 (32-bit)

My HP All-in One-C013w (Energy Star) Hard Drive reading error message before it start-up  also dis an diagnostic test  read 1720- Smart Hard Drive Detects Imminent failure, Failing Attribute #2, Failure ID:M4P33X-8PTA6P-GXPQRG-60SX03

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Thank you for posting on HP Support Community.


Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. After reading your post, I did go through the failure ID and found out it's a hardware related issue.  As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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