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‎11-16-2020 01:34 PM

HP Recommended
Product: Omen 880-160se
Operating System: Microsoft Windows 10 (64-bit)

Hi,  Which is the correct ROM family for my computer -- 8437 or 84F6? My computer won't boot so I can't find out that way. Is there another way? I need  to know the ROM family to make a recovery disk using the correct BIOS file. Thank you.

2 REPLIES 2

‎11-16-2020 04:08 PM

HP Recommended

@Dorban1 

You seem to think this is a BIOS issue -- so does the PC not even start up?  Asking because "won't boot" can mean a LOT of different things.



I am a volunteer and I do not work for, nor represent, HP
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‎11-21-2020 03:14 PM

HP Recommended

When I turn on the computer, it gives two long, low sounding beeps then two short, higher-pitched beats, which I believe means the BIOS is corrupted. Nothing appears on the monitor.  My next step was to recover the BIOS using a USB recovery drive. I got stuck when I had to choose which BIOS file to use. Thank you.

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