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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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1 REPLY 1
02-26-2024 01:19 PM
If the issue was that a Windows update failed or corrupted the PC in some way, even successfully doing a reset would not fix the issue. Why? Because as soon you you went back online, Windows would redownload and redo the SAME update again -- causing the same problems. With older Windows OS versions, we could deny specific updates, but MS took that feature away from us starting with Windows 10 and continuing it with Windows 11.
HP has a video on drive issues, so look through it to see if there is anything there to help you:
https://support.hp.com/au-en/document/ish_3053911-2842957-16
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