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Locked

‎12-04-2022 04:12 PM

HP Recommended

WiFi connection went out during wind storm in Michigan.  Now HP Desktop camera will not perform facial recognition and the login page insists that I am using the wrong PIN.  Have not been able to change password.  

 

Thank you.

Michael R. Ruhl

Category:
1 person had the same question
1 REPLY 1

‎12-05-2022 10:25 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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