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kdo62
New member
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New HP SO SLOW

HP Recommended
HP All in One 22-dd0016
Microsoft Windows 10 IOT

I just purchased this today, after contacting HP about an issue with Boot Device Not Found on my HP slim pc...(that I really liked). They walked me thru and said to have someone look at it..so I went to the store and had diagnostics also check, and tech said there is no disk..I know nothing about this, so I purchased this new computer..well, it is the slowest thing ever. How do I get it to speed up and why is it so slow? I only have 4 windows open..Is anyone familiar with this All is One computer? Thank you. 

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wb2001
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Message 2 of 2
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HP Recommended

@kdo62,

If you had made an inquiry on the forum, you would have been told to replace the hard drive.  A computer with WIN 10 has an embedded "digital product key", so it would be less than $100 to fix,  if the hard drive was the problem.  Going to a "retail store" is a sell-point. Their NOT in the business to fix what they do not hold warranty with.

 

You did not mention what you had originally, so I can not compare, but what you has is a 2.3Ghz processor.

It is basically a laptop board in a monitor case, powered by a laptop power supply.  Thees devices are marketed to certain segments of the community that like a "non-cluttered" environment.  The sacrifice is CPU speed and graphic ability. Most complaints "hover" on these low performance issues.  It your a dedicated gamer, then it will frustrate you.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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