• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-22-2023 12:35 PM

HP Recommended

I just installed and replaced my old NVME SSD drive with a new one called the “WD Blue SN570” and it was successful but then after I tried to turn on my laptop it showed “No Bootable Device” on the Dell Support Assist and is forcing me to shut down, I’ve tried looking everywhere to find a way to fix it but it looks way different then my “No Bootable Device” can someone help me please!

1 REPLY 1

‎01-22-2023 02:33 PM

HP Recommended

Hi

 

Did you use disk imaging/cloning software such as Macrium Reflect free to image or clone the existing disk image to the new drive before installing the new drive.

 

"No bootable device" means no operating system on the disk or the BIOS does not see the disk. Or a brand new disk needs to be initialized in Disk Management before it can be seen by the operating system. This would have to be done with both the OS disk installed and the new disk installed as a data disk.

 

You need to copy or clone the boot disk image from the current SSD to the new SSD before replacing the factory SSD with the new SSD.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.