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HP Recommended
Microsoft Windows 10 (64-bit)

hello 

from last couple of months i am not able to connect with my 5gwifi band. After installing new window 5g bands are not shown in network list .please provide me sollution how to connect with 5g band 

3 REPLIES 3
HP Recommended

Hi @rishabh301 

 

Welcome to the HP Support Community. I'd like to help! 

I see that you are not able to use the 5G band on your system after the Windows update.

 

Unable to connect to the 5GHz issue on Windows 10 appears when the router is set up, and then it only sees the 2.4GHz bandwidth signal. The solution is to update WiFi Driver automatically, enabling 802.11n mode on your WiFi Adapter, or setting bandwidth to 5GHz via Device Manager.

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

 

NIRVANA_95
I am an HP Employee
HP Recommended

Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
HP Recommended

Hi @rishabh301 

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
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