cancel
Showing results for 
Search instead for 
Did you mean: 
Farincoolie
New member
1 0 0 0
Message 1 of 2
122
Flag Post

OMEN 880-160se Will Not do In-place Upgrade from Win 10 Home to Pro

HP Recommended
HP OMEN 880-160se
Microsoft Windows 10 (64-bit)

Win 10 Home (64bit) came preinstalled on the unit.  Attempts to upgrade to WIn 10 Pro (64 bit) by changing the Product key fail.  If I attempt an upgrade using the Windows Media Creation tool I'm only allowed to upgrade back to Win 10 Home.  By inserting a Win 10 Pro dvd the only upgrade option I'm allowed is a clean install.  Shouldn't I be able to go from Win 10 Home (64bit) to Win 10 Pro (64bit) without a clean install?? 

1 REPLY 1
banhien
Level 19
Level 19
92,786 92,664 11,995 25,576
Message 2 of 2
Flag Post
HP Recommended

@Farincoolie 

 

That should be a very simple task. Please contact Microsoft to get more information:

 

      https://support.microsoft.com/en-au/help/12384/windows-10-upgrading-home-to-pro

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation