-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- OS Recovery and Microsoft Recovery software

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
04-12-2019 09:55 AM
Product: Pavillion Elite HPE-490t Desktop
Operating System: Microsoft Windows 7 (64-bit)
I am looking for OS [System 7 (64 bit)] Recovery kit and possibly Microsoft 2010 Office Professional Recovery kit for my HP Pavillion Elite HPE-490t Desktop. Please let me know if something like this exists. Any suggestsions would be appreciated. Thank you.
Jacqueline Newport
Biddeford, ME
1 REPLY 1
04-12-2019 10:21 AM
Hi:
HP no longer sells recovery kits for that model series.
However, you can still order a W7 recovery kit from this non-HP vendor at the link below...
If you have the Office 2010 Pro 25 character product key, you may be able to download the installation file from the link below.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.