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HP Recommended
OMEN by HP 40L Gaming Desktop PC GT21-0000a (514R6AV)
Microsoft Windows 11
I buy in France, and in no way can I replace the base cooling system, since it has a basic fan. I bought the PC in Boulanger France, first what is the exact model to upgrade the components?
How to remove the cross fixing that comes behind the plate? is it stuck? Is there no manual that explains how to do it? What types of watercooler systems or passive cooling systems can we use and IS IT COMPATIBLE with the HP fixing system?
Why is it so difficult to upgrade? Why is there no official HP brand service in France that can answer questions?
I think I will NEVER buy ANY HP products again. Very disappointed, it reminds me of Apple, NO possibility of upgrading or hidden and highly hidden methods of how to do it. A real disappointment!

 

1 REPLY 1
HP Recommended

Hello @0d3rfla 

 

(1) Read the following documents:

Standard:

User Guide

 

Technical:

Upgrading and Servicing Guide

Hardware Reference Guide

 Hardware Reference Guide

HP Consumer PCs - Improving video game performance or FPS (Windows 10)

 

(2) Update BIOS

HP Consumer Desktop PC BIOS Update (ROM Family SSID 8949)

F.11 Rev.A12.4 MBMar 18, 2022Download

Why ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

 

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update.

"

best regards

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