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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- Omen 870-244 Disk Image

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1 REPLY 1
03-17-2025 11:07 AM
HP no longer supports your PC with the cloud recovery software since it is more than 5 years old.
If you want the original HP factory software image, the only place I know of where you can get it would be from this vendor at the link below:
Otherwise, you can reinstall W10 for free by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below.
After W10 has completed installing, you can install the drivers and available software from your PC's support page.
OMEN by HP Desktop PC - 870-244 Software and Driver Downloads | HP® Support
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