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StevenP1962
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Message 1 of 2
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On my home HP computer I am having trouble downloading Windows updates.

HP Recommended
Example: Pavilion
Microsoft Windows 10 (64-bit)

On my hope computer, HP Windows 10, I cant download windows updates. I get an error code saying "your device is missing important security and quality fixes". After  the download fails I get a message saying undoing changes in your system. This has been happening about 2 weeks. It keeps trying to  download the updates and keeps failing. Can anyone help me ?

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WAWood
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Message 2 of 2
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HP Recommended

@StevenP1962 

We have no way of diagnosing or fixing issues with Windows Update -- as that is a Microsoft product.

 

When updates fail, you need to go into the Updates History page of Windows Updates and look at the details for each of the updates.  There is an error code there, and you would have to do online searches with that code to see what suggestions are provided.  We have no information here about those codes.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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