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‎06-04-2020 11:14 AM

HP Recommended
Product: Ordilib pack 2016

Bonjour, 

Grace au lycée nous avons eu des ordinateur HP ( ordiliB pack 2016 ) 

Il marcher tres bien puis maintenant quand je l'allume sa m'affiche un ecran noir avec un message d'erreur en rapport avec le bios ( boot device ), sa me dit que le disque dur et introuvable je ne sais pas quoi faire sa fais des mois que c'est comme sa pouvez vous m'aidez s'il vous plait ???

2 REPLIES 2

‎06-04-2020 12:20 PM

HP Recommended

Hey @Fanny81 !

Hope your doing fine! 😄

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.

 

 

Thank you for your understanding.

 Regards.

I work on behalf of HP.
HP Support Community Moderator
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‎06-04-2020 12:40 PM

HP Recommended

Hello, So Sorry I'm French so  I have a problem when I turn on my computer ( computer lib pack 2016 ) a black screen appears and then a message (untraceable boot device, please install an operating system on your hard drive).

 

do you have a solution for me please ? 

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