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‎09-16-2017 04:41 AM

HP Recommended
Product: Pavillion 570-p076a tower
Operating System: Microsoft Windows 10 (64-bit)

My pc tower and monitor had both just been switched on when the power to them was accidentally turned off and on again. When I then went to use it, the power buttons are  lit up but the screen is blank, I've turned it all off and on again and screen says there is no video input and to check cable. Everything is plugged in all ok. Any ideas?

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2017 07:30 AM - edited ‎09-16-2017 07:49 AM

HP Recommended

It could be that the rapid switching caused a failure.  It is also possible that it just cased a problem.  Try unplugging both items and hold the start button on the PC for 30 - 45 seconds.  Then plug them both back in and try it all again with a normal startup.


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3 REPLIES 3

‎09-16-2017 07:30 AM - edited ‎09-16-2017 07:49 AM

HP Recommended

It could be that the rapid switching caused a failure.  It is also possible that it just cased a problem.  Try unplugging both items and hold the start button on the PC for 30 - 45 seconds.  Then plug them both back in and try it all again with a normal startup.


I'm not an HP employee.
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‎09-16-2017 09:52 AM

HP Recommended

Thank you, I tried that and didn't work but when my much more capable friend tried it, we had success!

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‎09-16-2017 10:51 AM

HP Recommended

Excellant.  I am glad that you did not have any damage and it all worked out.


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