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‎11-22-2020 07:47 AM

HP Recommended
Product: HP Prodesk 490 G3 MT
Operating System: Microsoft Windows 10 (64-bit) 
Hello everyone, I have recently changed the case of my pc, and the front ports work, but a post error appears every time when the pc starts, saying that the front USB port are not connected. Is there any way to disable it from bios? I already have the most updated version of the bios. thank you so much
 
 

 

 
 
 
 
1 REPLY 1

‎11-22-2020 10:17 AM

HP Recommended

@nicolapreda 

You said you changed the case -- and this is most likely the issue -- as the connectors from the HP motherboards to the cases in which those come preinstalled are custom designed and built.  Which means that if you run cables from the motherboard to the same kind of components in a different case, they are most likely NOT to work -- and when that happens, you are stuck.



I am a volunteer and I do not work for, nor represent, HP
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