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JohnVisual
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Message 1 of 2
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Pavalion 590 Disk usage 100% cant operate

HP Recommended
Pavillion 590-P0066
Microsoft Windows 10 (64-bit)

Hi, our office got this pc last year. After the covid break when I got back to the office last week, my pc is running 100% disk usage. I can still log in but the computer is too slow to do anything. It takes about 3 minutes to get to the log in window and after that, I can barely open anything. I got lucky once to open the task manager and saw the disk usage is 100%. I am not running any software on my computer and there are not too many files in there. 

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asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @JohnVisual

 

Welcome to the HP Support Community. I'd be happy to assist you with the disk usage. 

 

Let's try these steps to update the computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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