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- Pavilion Elite e9107c Hard Drive is Failing...Need help to r...
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09-17-2021 07:07 PM
Hi everyone,
I have a Pavilion Elite e9107c, Win10 Home 64bit (upgraded from Win 7), the computer is stock except for the graphic card (original card fail) and a PCIe USB 3.0 card, both installed about 3yrs+ ago. The HDD currently in the computer is a Seagate Barracuda 750GB (ST3750528AS).
So here's the issue, over the past 3 weeks or so, whenever my computer restarts it will boot up to a Black Screen (see below pic) which says “Hard disk failure is imminent….have it replace!….<F2> to Continue” After hitting F2 it boots to Windows and seem to work fine; until or when it restarts again, then the same Black Screen.
I have read a ton of KB’s and tried a number of the suggested Diagnostics/Utilities with no success…the Black Screen persists. At this point I would like to replace to HDD just to be safe so here are my questions:
1. Can someone recommend a (New) compatible HDD with 1 to 2 TB of storage?
2. Can someone walk me though, step by step on reinstalling Windows 10 and moving all my software and files onto the new HDD? (I can handle the removal of the old HDD and the installing of the new drive into the computer tower.)
I have already created a Windows 10 Installation media on a USB Drive and an ISO file to DVD Disc using the "Windows10 installation media" creation tool from Microsoft' website. I have also created a system repair disc and backup all my file and system image to an external USB hard drive.
Any help would be great!
Thanks in advance!!!
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Accepted Solutions
09-18-2021 02:07 AM
Hi
sorry @WAWood
but this model:
https://support.hp.com/ee-en/document/c01775359
most definitely can not use hp cloud recovery being original with windows 7 2009
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive.
Currently, the tool supports consumer PCs manufactured in 2016 and later. Earlier computers are being added on an ongoing basis. If you purchased your computer before 2016, go to
You must either use disk image software or reinstall from Microsoft media.
https://www.microsoft.com/fr-fr/software-download/windows10
The user could also try installing a classic SATA SSD, which may improve performance a bit.
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09-17-2021 09:55 PM
Any SATA 1TB or 2TB drive will work to replace the one you have. Common suppliers include Seagate, Western Digital and Toshiba, to name a few. These are available through online computer parts stores like MicroCenter.
While swapping the drives is a simple matter, recovering your existing setup, migrating it to the new drive, is far from that.
You will have to BUY special software to do that. Two products that work are EaseUS ToDo PC Transfer and Laplink PC Mover. These cost about the same but I prefer using the first over the second.
You install the app, decide what you want to migrate and it creates a file that needs to be saved offline to an external drive or large USB stick.
Then, you use a 32GB USB stick to create HP Recovery Media following these instructions:
Here is the link: https://support.hp.com/us-en/document/c06162205
You boot the PC from that USB stick and follow the directions to reinstall your PC.
When finally done, you install the migration app on the new drive, connect the drive using the file you saved, and use the app to restore your previous apps and settings to the new drive.
I am a volunteer and I do not work for, nor represent, HP
09-18-2021 02:07 AM
Hi
sorry @WAWood
but this model:
https://support.hp.com/ee-en/document/c01775359
most definitely can not use hp cloud recovery being original with windows 7 2009
The HP Cloud Recovery Tool allows you to download recovery software to a USB drive.
Currently, the tool supports consumer PCs manufactured in 2016 and later. Earlier computers are being added on an ongoing basis. If you purchased your computer before 2016, go to
You must either use disk image software or reinstall from Microsoft media.
https://www.microsoft.com/fr-fr/software-download/windows10
The user could also try installing a classic SATA SSD, which may improve performance a bit.
was this reply helpful , or just say thank you ? Click on the yes button
Please remember to mark the answers this can help other users
Desktop-Knowledge-Base
Windows 11 22h2 inside , user
------------------------------------------------------------------------------------------------------------
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